Your resource for expert advice, industry trends and strategies for keeping your service department ahead of the curve
We all know how important vehicle recalls are for consumers. Correcting faults ranging from software problems that can cause a car to stall unexpectedly, to leaks that can cause a […]
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Current Macroeconomics And How They Impact the Automotive Industry What we’ve seen in the automotive industry in the last year and longer is supply chain hurdles slowing the ability to […]
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Contact us nowWhether times in the auto industry are complicated like the last few years, or humming along smoothly, successful dealers and service centers know that they must take a multipronged approach. […]
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Whether you’re a Dealer, GM, Principle / Owner, Service Department Leader, Technician, New or Used Car Sales Specialist, or Acquisition / Appraisal Manager; it’s a consistent conversation, and an...
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We all know that there is a big difference in acquiring a new customer vs. retaining an existing customer. But once you have that ideal customer, a lifetime value customer […]
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More Vehicle Use Fact: the fixed operations portion of your dealership can likely be leveraged to increase existing dealership service center profits, especially now. Why? Because due to current...
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These days, it’s no surprise to learn that customers have options when it comes to servicing their vehicles. But here’s a stat that may shock you: In just five years, […]
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Road Trip Ready marketing materials for use in your dealership's holiday service marketing campaigns this year
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An open letter to dealers from Jade Terreberry, Sr. Director of Business Development about the importance of investing in service and repair
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Spoiler alert: the stable and long-term revenue opportunity in fixed operations isn’t going anywhere. In fact, the opportunity only continues to grow, especially as our industry continues to...
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Gain customer trust, gain a lifetime customer. But when it comes to dealership service, parts and body shops, many potential customers have a negative perception. How can you build trust to win and...
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We're myth-busting. Let's dispel common misconceptions and talk truth about this increasingly important segment of your dealership's business.
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Now's the time to gain vehicle service market share now and keep it for long-term profitability. Check out tips for building fixed ops revenue and your sales pipeline during the chip shortage.
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Service and repair is a essential revenue driver that auto dealerships count on. Let's talk tools and strategies for growing service revenue.
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Volkswagen Strength Driven by Best-Selling Models; Tesla Falls on Price Declines for Its Most Expensive Vehicles IRVINE, Calif., May 18, 2021 /PRNewswire/ — The estimated average transaction price...
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How can automotive dealerships grow fixed ops market share in today's market, and how can that support variable operations? Let's discuss.
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By providing price transparency to consumers about dealership service departments, Kelley Blue Book continues to deliver positive results from its Service Advisor pilot to-date,...
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Kelley Blue Book announces its new Auto Repair Guide experience, addressing both consumer and automotive industry needs for a principal source of trustworthy recommendations related to servicing...
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