Service Centers and Your Customers: How to Build Loyalty
Learn why service centers and your customers go hand in hand, how dealers build customer loyalty through the service center, and how it increases profits.
Read article
Service & Fixed Ops
Your resource for expert advice, industry trends and strategies for keeping your service department ahead of the curve
-
-
Vehicle Recalls: Why Consumers Don’t Take Action and What Dealerships Can Do about It
We all know how important vehicle recalls are for consumers. Correcting faults ranging from software problems that can cause a car to stall unexpectedly, to leaks that can cause a […]
Read article
-
Want more information on a product?
Contact us now -
What the Auto Industry Outlook Means for Service
Current Macroeconomics And How They Impact the Automotive Industry What we’ve seen in the automotive industry in the last year and longer is supply chain hurdles slowing the ability to […]
Read article
-
How a Multipronged Approach in Your Service Center Can Drive Profits
Whether times in the auto industry are complicated like the last few years, or humming along smoothly, successful dealers and service centers know that they must take a multipronged approach. […]
Read article
-
Loading, please wait
Error - something went wrong!
Subscribe to the Fixed Ops Advantage Blog
Thank you!
-
The Revenue Importance of Service after the Sale
Whether you’re a Dealer, GM, Principle / Owner, Service Department Leader, Technician, New or Used Car Sales Specialist, or Acquisition / Appraisal Manager; it’s a consistent conversation, and an...
Read article
-
Maximize Your Efficiency, Increase Service Customer Loyalty and Drive Revenue
We all know that there is a big difference in acquiring a new customer vs. retaining an existing customer. But once you have that ideal customer, a lifetime value customer […]
Read article
-
How to Grow and Maintain Dealership Service Center Profits
More Vehicle Use Fact: the fixed operations portion of your dealership can likely be leveraged to increase existing dealership service center profits, especially now. Why? Because due to current...
Read article
-
Recalls Pose Strong Opportunities for Your Service Department
These days, it’s no surprise to learn that customers have options when it comes to servicing their vehicles. But here’s a stat that may shock you: In just five years, […]
Read article
-
Holiday Road Trip Ready: Service Marketing Campaign Resources
Road Trip Ready marketing materials for use in your dealership's holiday service marketing campaigns this year
Read article
-
Why Invest in Service and Repair? Why Now?
An open letter to dealers from Jade Terreberry, Sr. Director of Business Development about the importance of investing in service and repair
Read article
-
5 Trends Impacting Your Fixed Ops Profits, and Strategies to Address Them
Spoiler alert: the stable and long-term revenue opportunity in fixed operations isn’t going anywhere. In fact, the opportunity only continues to grow, especially as our industry continues to...
Read article
-
Build Customer Trust with Transparent Fixed Ops Prices and Practices
Gain customer trust, gain a lifetime customer. But when it comes to dealership service, parts and body shops, many potential customers have a negative perception. How can you build trust to win and...
Read article
-
3 Common Misconceptions about Dealership Fixed Operations
We're myth-busting. Let's dispel common misconceptions and talk truth about this increasingly important segment of your dealership's business.
Read article
-
Why Fixed Ops is Your Revenue Growth Opportunity During the Chip Shortage
Now's the time to gain vehicle service market share now and keep it for long-term profitability. Check out tips for building fixed ops revenue and your sales pipeline during the chip shortage.
Read article
-
Tips for Increasing Dealership Service Revenue This Quarter
Service and repair is a essential revenue driver that auto dealerships count on. Let's talk tools and strategies for growing service revenue.
Read article
-
Average New-Vehicle Prices Continue to Climb, up 2.2% Year Over Year for April 2021
Volkswagen Strength Driven by Best-Selling Models; Tesla Falls on Price Declines for Its Most Expensive Vehicles IRVINE, Calif., May 18, 2021 /PRNewswire/ — The estimated average transaction price...
Read article
-
Growing Your Fixed Ops Market Share
How can automotive dealerships grow fixed ops market share in today's market, and how can that support variable operations? Let's discuss.
Read article
-
Kelley Blue Book's Service Advisor Attracts Dealership Service Skeptics
By providing price transparency to consumers about dealership service departments, Kelley Blue Book continues to deliver positive results from its Service Advisor pilot to-date,...
Read article
-
Kelley Blue Book Launches All-New Auto Repair Guide
Kelley Blue Book announces its new Auto Repair Guide experience, addressing both consumer and automotive industry needs for a principal source of trustworthy recommendations related to servicing...
Read article
