Latest News & Resources

Spoiler alert: the stable and long-term revenue opportunity in fixed operations isn’t going anywhere. In fact, the opportunity only continues to grow, especially as our industry continues to experience inventory and supply chain challenges.  […]

Gain customer trust, gain a lifetime customer. This adage is true in any industry, but it’s especially true in business segments that have an elevated level of mistrust; and unfortunately, whether true or not, this often includes a […]

There’s no supply chain disruption (like semiconductor chips) or inventory shortage that will change the fact that people need to service their vehicles. What does that mean for your dealership? […]

Summer is here — and so is the return of the road trip. Families and individuals are hitting the road for adventures both near and far, with 41% of people […]

If your dealership has a service department, this post is for you. For most dealerships with service bays, fixed ops makes up more than half of your overall profit, yet only […]

The majority of my client conversations revolve around front-end sales and generating high-quality audiences of in-market shoppers to target. But what about service and repair audiences? Service and repair is […]

If you’ve been keeping up with our Autotrader Dealer Advantage Blog, you know we’ve got our eyes on the ever-shifting shopping and buying expectations of today’s consumer.  Today, let’s take […]

By providing price transparency to consumers about dealership service departments, Kelley Blue Book continues to deliver positive results from its Featured Auto Repair Center pilot to-date, proving the power of connecting consumers […]

Kelley Blue Book announces its new Auto Repair Guide experience, addressing both consumer and automotive industry needs for a principal source of trustworthy recommendations related to servicing and maintaining a […]