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How Sellers Really Move from Research to Sell or Trade-In: Insights from the Car Buyer Journey Study

Summary: Vehicle sellers don’t start at your store; they start with research online. By the time they raise their hand or show up on your lot, many already have a number in mind for their vehicle’s value. […]

Top Takeaways from the 2025 Car Buyer Journey Study: What Dealerships Need to Know

Join Vanessa Ton, Senior Manager of Research and Market Intelligence at Cox Automotive, as she presents the latest findings from Cox Automotive’s 16th annual Car Buyer Journey study. Learn how […]

5 Actions You Can Take to Build Trust with Car Buyers

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5 Actions You Can Take to Build Trust with Car Buyers

Your buyers have raised the bar for trust at the very start of the shopping journey. They’re doing more research on their own and looking for reassurance long before they contact […]

Value-add tools to help you get more out of Instant Cash Offer

When you partner with Instant Cash Offer, you gain access to a suite of value‑add tools designed to help you capture more Offers, source more used inventory, and drive stronger ROI. From […]

Rethinking ROI: How Dealers Win in a Margin‑Compressed Market

Dealers today are feeling the squeeze as gross gets harder to come by, which is why Jade Terreberry and Micah Tindor center this episode on shifting the focus to ROI. […]

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Dealer-Ready Data: Dialogue to Bridge the Affordability Gap in 2026

Summary: “Affordability is the air consumers are breathing—and right now, the air is thin.” – Micah Tindor, Assistant Vice President of Consumer Vehicle Disposal at Cox Automotive Affordability is shaping every […]